/ Almoayyed Motors awarded ISO 9001:2015 Certificate by Intertek

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Almoayyed Motors, exclusive dealers of Ford and Lincoln auto mobiles in the Kingdom of Bahrain, recently completed their re-certification and upgrade audit to ISO 9001:2015,an international standard for quality management system. The certification audit was performed by Intertek, a leading Total Quality Assurance provider to industries worldwide.

Mr. Mario D’costa, General Manager of Almoayyed Motors received their new certificate from Mr. Samir Ahmed, General Manager of Intertek Business Assurance Division in Bahrain during an official ceremony in their Ford Showroom in Sitra, Bahrain on May 13, 2018. Also present in the ceremony were the rest of Almoayyed Motors’ top management team including Mr. Dharmesh Bhatt, Sales Manager- Ford Retail Sales, Mr. Kareem Al Sanadi, Senior Manager – Ford Service & Quick Lanes, Mr. Sonu Duggal, Group TQM & HR Manager, Mr. Mohammed Mahmood, Marketing Manager, Mr. Ameer Dashti, Lincoln Sales Head, Mr. Irwin Aarons, Business Development Manager and Ms. Roxanne Oclarino, Technical & Marketing Supervisor – Intertek Business Assurance Division.

The ISO 9001:2015 certificate, accredited by the United Kingdom Accreditation Service (UKAS), affirms Almoayyed Motors’ commitment and ability to consistently deliver an effective quality management system, and drive continual improvement to its products, services, and internal processes. Mario D’costa stated, “I am extremely proud of my team for their achievement, which proves their commitment to ensuring quality and providing the best possible service to our customers. We integrate the attitude of quality in our daily work and continuously challenge ourselves to improve the quality management system to provide products that meet or exceed the needs and expectations of our customers, always complying with the specifications and regulations. We can proudly and safely state that Almoayyed Motors is built with quality and transparency in mind.”

To become ISO 9001:2015 compliant, Almoayyed Motors underwent aformal certification process which reviewed the organization’s continuous compliance to the standard as well as the new requirements basedon its latest version. The audit also included assessments of its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements as well as a re-assessment of the organization’s documented procedures, where necessary.

Almoayyed Motors’ commitment to customer satisfaction has been strongly embedded in the company values since creation and will always aim to fulfill the same. Almoayyed Motors has been ISO 9001 certified by Intertek since early 2006.