Key Responsibilities –

• Allocate Repair Codes and Labour Time for each job as per company Standards
• Prepare reports on the Technicians’ Performance and submit to management
• Input Parts Request in the system and ensure timely delivery of Parts to Technicians and liaising with the Team Leader on the arrival of such parts.
• In case of part not available (PNA), fill up the required details in PNA module after the Service Advisor raises the Parts Requisition, and forward the same for approval.
• Prepare Repair Estimates in consultation with Team Leaders, for the additional repair jobs identified during the repair process, and handover the same to Service Advisors for obtaining approval from customers.
• Close the Job Card after properly allocating the jobs done to the appropriate modes (Cash/Internal/Warranty)

Essential:

• National Diploma, in Automobile Engineering, with 3-4 years’ experience in a dealer workshop
• nowledge of basic products (vehicles & services)
• Personnel management skills Communication skills
• Planning skills